In order to reset the password on your Capital Bikeshare account, navigate to www.capitalbikeshare.com.
In the top right corner of the page, click "Log In". The following pop-up will appear. Select "Forgot your password?". Enter the email address associated to your CaBi account and press "Submit." You will receive an email with a link to reset your password.
If you’re still having problems resetting your password, please contact Capital Bikeshare customer service, now supported by Lyft.